Pedro L.
Went in basically clueless about what I wanted in a mattress, but Hollis was able to help, and best of all I didn't feel pressured as I tried different ones!
John D.
Hollis is very knowledge, transparent, and very easy to work with. His happy to educate without being to pushy. Gives you room to experience the mattress’ and makes you feel very at home throughout the buying process. Highly recommend and fairly priced.
Sara R.
This place is the absolute best for making your bedroom a comfy and non toxic environment! Hollis was awesome in helping me pick out a dream mattress and pillows and I’m so delighted with the investment I’ve made. I didn’t realize how much better I could be sleeping, until I was 🙂 big encouragement to check this place out. And they ship anywhere, so I’ve been telling friends outside of austin too. 🥰
Katherine K.
When it came time to replace our bed, we went back to Austin Natural Mattress. Hollis was super helpful! We told him our criteria, he showed us 4 beds, the third was the winner. Super easy, in and out in about 20 min. It had to be ordered so we”re anxiously waiting!
Eva B.
Wonderful mattress buying experience! No pressure to buy. Charles was very knowledgeable about the products and super helpful. My next mattress will come from here too.
Reale N.
had the pleasure of meeting charles here, it was my first time buying a mattress and he was very attentive to me and my partners questions and gave me a good rundown on what the business offered, how the process would work, and gave us time to think over what we picked. excellent service from him and its a lovely business, cant recommend enough.
Matthew D.
Knowledgeable staff that answered all questions we had. Really good salespeople that advocated honestly for their products without resorting to any high pressure sales tactics. They sell good mattresses, have good warranty policies, and are easy to work with. Will update review after the first 100 days with our mattress but so far very impressed.
Julie W.
I had an excellent mattress shopping experience with Hollis. He is knowledgeable, fair, and funny. It's a very low pressure sales experience which is my style.
Samantha K.
Excellent experience - very knowledgeable about mattresses. Can't wait to sleep! 10/10 would recommend
Rob S.
Awesome experience at Austin Natural Mattress! Came in looking for an organic quality mattress and we were in and out within 20 minutes. Hollis was extremely friendly and knowledgeable, provided excellent service, showed us our options, and did not upsell us into a level of mattress we didn’t need. He was very transparent, honest and ethical, provided a seamless and stress free experience, and we got a great price on the mattress we purchased. Don’t go anywhere else, Austin Natural Mattress is the best product and experience you could ask for. Thanks Hollis!
Carol C.
We had a wonderful experience at Austin Natural Mattress. We’ve been shopping around for a natural mattress, and we are so glad we found this place. Charles was very helpful in finding the perfect mattress! We will definitely be back for our children’s mattress soon, and will be recommending them to all our friends.
Victoria R.
Best customer experience!! And best mattresses. Hollis and Charles made us feel as if it we were at home letting us try everything and using their expertise to get us the best mattress. I also bought an organic crib mattress, and they were very thoughtful to request it to be shipped sooner since my due date is coming. Buying a mattress is always very confusing and stressful but not at Austin Natural Mattress they took into account our preferences and helped us into making the decision that would work for our different sleeping positions. Moreover, if you are concerned about your health this is the only place in Austin that has all natural mattresses. Thank you so much Hollis and Charles for taking care of us!!
Anthony M.
Just bought the highest quality mattress I've ever owned from here, had no idea how important it was to have a mattress made from all natural organic materials. Looking forward to many nights of high quality, life changing sleep. The sales rep Hollas immediately pointed out the exactly the mattress that fit my needs and gave me a great price for it too. He was friendly and knowledgeable and made the whole experience straight forward, quick and easy.
Kimberly K.
I finally grew up and bought an adult mattress. I’m so glad I did. And glad I went to Austin Natural Mattress. I can’t say enough about this store. On top of the great selection of natural and organic mattresses, Charles went above and beyond to help me get the perfect mattress for my needs. I decided I wanted a firmer mattress than I originally picked, so the 180 night trial period worked out fantastically! Charles worked with me to make the exchange hassle-free. If I ever buy another mattress, I’m definitely coming back here. Thanks, Charles!
Lisa A.
This is our 2nd purchase from Austin Natural Mattress and we’d never buy anywhere else. THE best mattresses around and great service!
Scott H.
Just wrapped up with Charles at Austin Natural Mattress and the whole process was incredible. He was super friendly, knew every aspect of the options we...
Victoria L.
Everyone was super helpful and knowledgeable here! Great experience 🙂
Steve L W.
Customer service was great. Came in for Black Friday and left a regular customer.
doubleeo
I was looking for a new mattress pad/protector and the good people here had one that was perfect and organic! The Black Friday sale was ever better!
Logan M.
Great shopping experience! We didn't feel like we were pressured into making any purchases. The staff was very knowledgeable, and the prices were on point with what other stores were priced at. Would recommend stopping by if you are interested in natural mattresses.
Ivan C.
Hollis greeted us ASAP and quickly guided us to the right choice within tons of high-quality inventory. Went in to the store and got out of it with a great mattress in hand. Highly recommend a visit if you’re looking to invest in your sleep!
Bailey H.
Hollis and Charles were great to work with and very patient with us! I was trying to decide between a latex or memory foam mattress and Hollis clearly explained the differences between them both. I’d highly recommend them for any of your mattress needs!
Ev S.
I was warmly greeted when I walked in on a little bit of a busy afternoon. After the previous customers were taken care of, I was asked questions about what...
T C
Great experience with the staff. I ended up getting two new pillows and highly recommend the selection of options they have.
Vicki V.
Hollis was great to work with. We had the challenge of needing 2 separate firmnesses for our one bed and the custom option he offered was perfect. And I feel good about the natural products that are used in our mattress.
Vicki V.
My husband and I love this place! The quality of the mattresses are top notch, Charles and Hollis are knowledgeable and pleasant (never pushy), and the...
Kim K.
This place was fantastic! Good selection of natural mattresses, patient staff, and easy and efficient purchasing process. We left happy!
Kris F W
Have been searching high and low for a new mattress and have been to almost every mattress store within the Austin metro area. ANM has wonderfully knowledgeable people who really care about finding the right mattress for you, as well as a huge selection of different types of natural mattresses. I had some preconceived notions about latex; but I've gotta say it has come a long way baby. Now it is in varying firmnesses including some that rival memory foam (which I've tried in the past and am not a fan of). Hollis was a fount of knowledge and extremely patient. The people at ANM know they have a quality product and for that reason do not feel the need to "sell" customers on anything - they were never pushy, only very accommodating and helpful. Can't wait to try out our new mattress when it arrives. Highly recommend this store!
Allison R.
Austin Natural Mattress has been recommended to me by family and friends, and boy were they right! Hollis is very knowledgeable and knew exactly how to help me pick out the right mattress. The atmosphere in the shop is easy going and I was encouraged to take my time in testing each mattress of interest. Hollis and Shane answered all my questions and described the qualities of each mattress while also leaving me alone so I could think through what would be best for me. This has been a very pleasant experience. I highly recommend Austin Natural Mattress.
Cherrie S.
I have visited the store for years. Just ordered another bed that I love sleeping on. I will always get one of these Amish made beds when needing a new one. They are even delivering it this week! Charles and Hollis are the best!
Ewa C.
I am very happy with the exceptional service from Hollis the representative. He was super helpful and patient. He explained everything thoroughly and helped me make my decision.
Courtney G.
I shopped online for organic/non-toxic mattresses for months, and while there were a lot of great options, it was important for me to physically see and lay on them before committing. As soon as I arrived at Austin Natural Mattress I knew it was where I'd purchase from. The store itself has a great vibe, the staff is incredibly helpful but not at all pushy or helicopter-y (lol), and they have a really great range of mattress brands, styles, and price points. I laid on so many comfortable beds that I ended up with analysis paralysis and had to come back a second time to narrow down which of my top 3 was the right fit. Once I was ready to commit, Hollis assisted me through the purchasing process and was a pleasure to work with. My bed was delivered 3 weeks ago and I've been sleeping so soundly! I'm really happy that I chose to purchase locally, and will definitely be returning for all of my future bedding needs.Courtney GandaraPosting publicly across Google
Mary W.
Purchased mattress protectors and are very pleased; true to sizings and no irritating off gassing. The staff is terrific and answered all of our many...
Crisanto R.
Returned to Austin Natural Mattress to have our mattress exchanged. The customer service from Hollis was exemplary when we originally made our purchase. And just as good when we returned. We decided to exchange our firm mattress for something a little softer. Hollis was happy to help us made good on their warranty exchange promise.
Jim W.
Based on a Consumer Reports recommendation, I completed a web search for Avocado Mattress and one of the results was Austin Natural Mattress. The company's focus on offering "...the finest in natural, organic, & high-tech mattresses and sleep systems..." resonated favorably with me and I decided to check out this locally owned Austin small business. Hollis Chandler greeted me on my first visit, he asked me a few questions about my sleep behaviors and bedding preferences, and he introduced me to the Avocado and Naturepedic mattress brands. His years of experience and knowledge put me at ease, and he never tired of me asking follow-up questions. I felt Hollis genuinely cared about ensuring I had the best mattress and bed linen purchasing experience. I felt comfortable spending time testing each of the mattresses we discussed, and I never felt pressured into purchasing anything. I appreciated and valued his flexibility by allowing me to think about my purchases over several days, instead of feeling rushed. There are multiple beneficial reasons to consider purchasing organic and naturally made mattresses, bed lines and other bed related materials, even if they are pricier. (Hey, you get what you pay for! Think quality!) Ultimately, I felt good about my final purchase decisions, and to support a locally owned Austin small business. If you are in the market to purchase a new mattress, bed linens, a mattress topper or other related mattress/bedding products, I recommend you stop by Austin Natural Mattress to discuss your needs with Hollis and team.
Rachel S.
Hollis was so helpful — led us through how to find the exact right material and firmness that we needed! Great Black Friday deals too. Absolutely would recommend!
susanne M.
We had such a great mattress shopping experience here! They were knowledgeable, relaxed, and gave us plenty of time to just figure out exactly what we wanted. We stepped out to go to two other mattress stores and were completely turned off by the sales pressure and attempts to haggle. The selection of their mattresses with natural materials just gave us so much more comfort in knowing where we spend many hours of our day would be on a safer surface.
Brady R.
Excellent mattresses. We went in and were able to take our time looking at all the mattresses we wanted to see. They even have their own mattresses they design that we ended going with instead of one of the other brands.
Amira P.
Please come here personally, take a nap, feel the luxury.We just bought the avocado California king so that our dogs can lay at the end of the bed and the owner walked us through all of the options with patience.The owner, he’s super sweet and will make sure you love the mattress you get!Forget online, just come.
Bradley W.
We worked with Hollis Chandler to pick out our avocado California king mattress. Me and my fiancé went in there and she was 36 weeks pregnant and he offered great advice walking us through options in our budget. We look forward to buying a a crib mattress and pillows soon!
S G
I searched for rubber latex pillows for a long time in Austin. I wanted to try it out before I bought it. I finally found them here. They only had one of what I wanted so I bought it. They ordered another, took my contact info and told me they'd call me once it arrived. A few days later, they called and I picked up the second pillow. Great service. The pillows are an amazing sleep.
Eve M.
I recently visited Austin Natural Mattress and was thoroughly impressed. The customer service was outstanding; the salesperson was not only knowledgeable but also genuinely friendly. The store’s ambiance is enhanced by unique local artwork, including a captivating portrait of “The Dude” near the entrance, which adds to its authentic Austin charm. Additionally, the salesperson offered us some great deals on accessories, making the experience even better. I highly recommend this store for anyone seeking quality products and a true Austin vibe.
Davison O.
Good employees and not pushy. This allowed us to take our time and finally settle on a mattress after visiting the showroom three times.
Amy M.
Great experience with Hollis! Came in twice and tried out three different brands. To my surprise, we went with the third brand that I hadn’t researched previously. So nice that all brands in store are up to my standards! Much lower pressure environment than a visit to a different store. Thanks, Hollis!
Brian M.
Perfect place to buy an organic mattress. Hollis helped me find the exact bed and mattress that I needed. Could not be happier.
Cynthia R.
Hollis was awesome, knowledgeable, friendly !I had a great shopping experience!!!
Carol S.
I recently purchased a mattress at the Austin Natural Mattress Store. The experience was excellent. The sales representative was extremely knowledgeable and took the time to understand what we wanted from a mattress and explained the differences between the different types of mattress. I highly recommend this store. Also, for those of you with chemical sensitivities, the store is delightfully free of artificial fragrances.
Ashlie S.
Our experience with Hollis was above and beyond. He had us in and out with the best deal, he made it so easy to get the best quality organic mattress. He was curtious and answered all our questions and got us our mattress in half the time! We will use him again!
Marina D.
I was in the market for a natural mattress topper and wanted to check them out in person rather than chancing an online purchase. Charles was quick to help me figure out what would be best and knowledgeable in answering questions. Happy to shop local!
Sarah M.
Hollis was great! Very informative shopping experience, highly recommend shopping this local store!
K. Anitha J.
Excellent customer service and products. We visited shortly before store closing but were greeted warmly and introduced to the range of product options. We received the mattress as promised and are very pleased with the quality. Thank you
Kent N.
Every mattress we own is from this store, and we couldn’t be happier. The sales staff, especially, make shopping here a great experience every time. In our last visit, Charles was very knowledgeable and never pushy, and helped simplify our decision process. We also love that all the mattresses are made from the best natural materials, making them both healthy for us and eco-friendly. Highly recommend!
L. P.
Getting an Organic mattress was important for me. Positive experience. I can't wait to try my new bed.
Anna G.
That’s was the fastest mattress buy I’ve ever had, came with getting toddler mattress idea but ended with a different adult naturepedic mattress since with coosleep often! Hollis was awesome!
Ranch King T.
Best mattress, best price! Naturepedic at Austin Natural Mattress is the one! Bought our first mattress here 14yrs ago, back for another. Charles is super helpful. Customer for life.
Renee V.
Fourteen years ago, I discovered this gem, and we recently returned for a new mattress. The exceptional customer service blew us away yet again. Trust me, for all your pillow and mattress needs, Austin Natural Mattress is the only place to go. You deserve the best, and they deliver it every time!
meal W.
great healthy sleep goods. natural latex ftw.
Lynn P.
BEST MATTRESS SHOPPING EXPERIENCE EVER!Salesperson Hollis was as accommodating as any human being could be as my husband and I kept changing our minds about what we wanted! We asked probably 25 questions, and Hollis had an intelligent answer for all of them! Great experience, and can't wait for our new mattress to arrive!
Kathryn B.
Great store with awesome selection! Charles was super helpful. Very happy with my new mattresses! Good vibes and good tunes in the store
Jeremy T.
Great experience shopping at Austin Natural. Hollis was super supportive, knowledgeable, and accommodating. We came in right before close, and he had such a positive attitude, got us the best discount on an organic top of the line mattress! Will definitely use themIn the future.
Branda L.
12/10 experience. Cannot recommend enough! Charles was so helpful and knowledgable. He was incredibly thorough with helping me find not only the right bed, but also cross checking with what was currently in stock. What was already a stressful process on my own became so much easier and fun at Austin Natural Mattress.
Rachel M.
Excellent customer service! Hollis helped us pick out the best mattress for our needs. He was very knowledgeable and kind. We had a great experience and...
Michele M.
I had a great experience buying an organic mattress with Hollis at Austin Natural Mattress. He helped me quickly & efficiently determine the firmness level, respected my budget and gave me a great deal! I appreciate their level of customer service and am happy to get a quality organic mattress and support an Austin local business. Thanks y'all!
Cecilia W.
Just got a new upgrade for my bed. A mattress topper and a pillow. Super soft and comfortable! But my Best Buy was the wet proof (NO PLASTIC) cover!! Also very helpful and and nice staff. Highly recommend!
Russell S.
This place is the best. If you care about your health, and great sleeping products. I highly recommend this store.
John G.
Great experience with the sales staff. Knowledgeable and helpful and made the whole process really easy. Will be back.
Julia Y
Lots of selection, great mattresses and friendly service. They were recommended by my doctor’s office, as well.
Heather O.
Had a great experience at Austin Natural Mattress. The owners were very knowledgeable and great to work with! Recommend coming here if you are looking for a mattress.
Lauren F.
I called Austin Natural Mattress when I realized the mattress I wanted wasn’t available on the Avocado website. ANM not only had it in stock but allowed me to try it out brand new for a week before I bought it. Charles was very helpful. Will absolutely recommend them to anyone looking for a new mattress in the future
Krissy and Shay P.
Hollis was so great guy to work with! He was knowledgeable, easy to work with, and helped us make the best decision. If you are searching for a natural organic mattress check them out!
Barb B.
I traveled to Austin to shop the Natural Mattress store yesterday. Hollis was an excellent help when it came to educating me about all the different types and combinations of organic sleep surfaces. He was patient and repeated descriptions as many times as I asked, lol. I am a firm believer in the benefits of a non-toxic home, and this purchase is yet another step in our organic lifestyle journey. This is our second organic mattress from Austin Natural Mattress, and the variety of choices since I was there 13 years ago is impressive. I could not have made such an informed choice without Hollis' help. We chose the king Naturpedic EOS Classic Organic Mattress, the king organic Merino comforter, 3 organic pillows and a mattress cover. The pillows slept GREAT last night and the mattress comes Monday (can't wait!). Hollis worked hard to ensure every detail of our white glove delivery was taken care of. I can't imagine shopping anywhere else!
Jerry B.
My wife and I are repeat customers of Austin Natural Mattress. We bought our first mattress from them about 12 years ago. The experience today was great and we left satisfied owners of a new organic mattress and pillows.
lizette L.
Most excellent sales/service experience! Hollis has such a broad knowledge base of mattresses and their options make it an easy purchase decision. When shopping for a bed, Austin Natural Mattress should be at the top of your list.
Annabella E.
Had a great experience shopping for a mattress and Hollis was very friendly! Shopping local was really important to us. We are genuinely really satisfied with our shopping experience!
J. C.
After 10+ years with one excellent organic mattress from Austin Natural Mattress and stellar support this month selecting another for a second bed, this is the only place I’ll buy a mattress in Austin. Their selection is second to none and so is their product knowledge. Charles is the real deal—he even helped us track down a vendor they no longer use so we could get a headboard for the bed we bought with our mattress ten years ago. This business is the Austin you want to live in: approachable, smart, fun to hang out in--and above all, honest.
Marlee D.
This is the only place I will ever buy a mattress from! Truly the best customer service with the highest quality of products!!! I will definitely be back with all my mattress purchases!
Vasken S.
We first purchased a mattress from Saatva and found that it did not live up to the comfort hype. We then purchased a Posturepedic mattress and were overwhelmed by its noxious, chemical smell. This made us question why we weren't simply buying a traditional, organic mattress, without all of the marketing hype and dangerous materials. We visited Austin Natural Mattress and fell in love with several of their offerings. It was a low pressure environment in which Charles was there simply to answer any questions that we had. We ended up buying a Concerto and absolutely love it. We'll definitely return to Austin Natural Mattress in 6-10 years for our next one.
Melanie C.
First time customer, had a great experience with prompt, friendly & informative service from Hollis. He made the process of choosing & buying a mattress easy!
Cherie C.
Hollis was extremely helpful! We really enjoyed our experience.
Amy M
Hollis was awesome in helping us figure out our best fit mattress in the store, and grabbed some new pillows to boot.
Olivia J.
Hollis was so helpful and explaining the way the beds are made. He was so patient answering all my questions. He made the process of getting a new bed with no stress or pressure at all.
Jacob P.
No pressure to buy, very informative.
Brian G.
I am very thankful this store exists. There are so few options for shopping for a healthy mattress in-person, but these guys have a ton to choose from. We drove 40 minutes to come here, but I would have gone 2-3 times that if I had to (it is worth the time, trust me). To find our perfect bed it took many hours (over two visits) of going from bed to bed, and even getting some amazing help from Hollis to put together bedding options that weren't even on display. The company seems to legitimately care about getting people the right mattress and really goes above and beyond in this regard. I've been very happy with the experience and would recommend this to everyone. Thank you Hollis for all your advice, help, and patience through this process and thank you Austin Natural Mattress!
Leonel A.
Charles was very nice, helpful, and not at all pushy. Awesome place to test out and buy an organic mattress! Games and books scattered around for the kids too.
Maru A.
An excellent selection of natural and organic mattresses and accessories as well as natural wood bed frames. Charles explained the characteristics of the mattress we were considering and helped us make an appropriate choice. I highly recommend checking out Austin Natural Mattress for your next bedding purchase.
JustinKristopher L.
Best mattress experience I've had in a while. Hollis was great and knowledgable and chill at the same time!! The many configurations that are possible he made us aware of was what made us a customer!!
Raven B.
I was looking for a latex mattress topper & Hollis @ Austin natural mattress was extremely helpful! He helped me find the right topper, didn't rush me through the process, didn't try to up sell or anything. The price on the topper was extremely competitive & I was satisfied with the entire process!If you're looking for a quality mattress or topper & live in Austin, hit this place up!
Aaron A.
If you're on the hunt for a new mattress, you definitely need to check out Austin Natural Mattress! The service here is top-notch—super friendly and helpful staff who really know their stuff. They let you take your time trying out different mattresses without any pressure, which is a huge plus.
Kallie E.
Honestly 10/10. The gentleman helping us out was so informative and really took his time helping us out. Def recommend, and their beds are so comfortable too!
Casey F.
excellent shopping experience. professional, efficient staff. I selected my mattress, took maybe 5 minutes to purchase, and it was delivered the next morning!
Jessica H.
We recently decided to move our youngest out of his toddler bed and into a big bed and ordered two twin sized beds for him and our older son who will share a room. After choosing the bed frames, it dawned on me that I needed to choose two mattresses as well. I looked at options online, but was unsure of what I would get if I mail ordered a mattress. I have purchased mattresses twice before at Austin Natural Mattress with great experiences both times, so I headed there again. It was nice to be able to look at the mattresses in person and consult with a knowledgeable salesperson. I walked out feeling confident about the safe and quality mattresses that I selected for my boys. What more can you ask for?
Michael G.
We had a fantastic experience purchasing a mattress from Austin Natural Mattress. Charles was very genuine and helpful!
Anais G.
We had such a great experience purchasing a mattress here! Charles is super friendly and helpful. The store atmosphere is very nice and relaxed. I highly recommend coming here for all of your mattress needs!
Michael L.
This is the place you’ve been looking for! Knowledgable staff who aren’t pushy and could explain all the details and comparisons between every option.I spent almost a month trying to find a mattress I could test out in a store and i really wanted one where I could swap out the foam layer. Other mattress stores told me this wasn't an option that existed. Austin natural mattress carries Naturepedic mattresses which feature a modular design where you can unzip the cover and swap out springs, latex foam layers etc. perfectly fits my requirements. They will deliver and set up your new mattress and haul away your old mattress for a reasonable fee which is awesome. Skip the other stores and go straight to Austin Natural Mattress and if you don't like any of their options you can walk out the door without a pushy salesperson chasing you down. Next time we need a mattress or bedding we’ll be back!
Claire K.
Super friendly, quick, and easy! Definitely a great spot for testing out quality, organic mattresses, and buying one if you like it!
Jeremy B.
Great customer service and amazing selection of mattresses. Helped us pick out an Avocado King Mattress.
Daniel S.
Wanted to get some new pillows and decided to check out Austin Natural Mattress. Charles was great to work with and helped me pick out several different pillows for my bed. We also went through some of the options for mattresses and I fell in love with the modular mattress he sells. I will definitely be buying my next mattress with him. My new pillows he helped me pick out are exactly what i wanted.
R S.
We had a really great experience at Austin Natural mattress. Charles was very knowledgeable and explained the construction of the products and our options with a clear intent to help us make the best choice for us. It was really a pleasurable experience. It was also clear from other customers that came in that the goal is to make sure that people are satisfied with their purchases, and that their sleep needs are being met. We are very happy with our purchase
Eleni G.
Great service!
raimi S.
comfy mattresses, nice and knowledgable staff, the dude abides
Brooke B.
Such an easy experience here when I needed to transition my little boy from a toddler bed to a twin size. Economical, friendly and I can sleep soundly knowing my child is sleeping on a natural mattress. Thanks!
Ashley D.
The only stop you will need on your mattress buying adventure!!My boyfriend and I searched up and down Austin for a good mattress, and the salesman Hollis was BY FAR the most helpful!!! He showed us a series of beds with gradually increasing firmness until we found the right fit, then we widened our options from there! He was knowledgeable, courteous, and extremely helpful!!Everywhere else we went, the salesmen were nervous, pushy, and didn’t know their trade. Hollis has been at Austin Natural Matress for many years and it shows!!The shop itself has GREAT deals, warranties, and bonus’ for going through them! Much better than a big name mattress store.We have a 100 day store wide guarantee where if we aren’t satisfied, we can replace the mattress with any in the store and only pay shipping!I also love the laid back feel of the store. There are painting of famous actors and musicians lining the store!A great shopping experience all in all. Highly recommend!
Carolyn A.
Visited the store just to look around and was so impressed we ended up buying a new mattress and pillows! Charles was amazing. He showed us a variety of options, but was able to point out which mattress would be a good fit right off the bat.The prices are more reasonable than the big foam mattress companies, and the services is stellar.Absolute five stars!
Heather M.
Charles was wonderful. I called in advance to ask a few questions about the organic kids mattresses they sold (Avocado and Naturepedic) and Charles was super helpful. Given mattresses are expensive, I decided to bring one of my children in to test out the mattresses. We ended up purchasing two naturepedic versa mattresses, Avocado mattress toppers and water proof mattress covers. Ambiance of the store was great and I never felt pressured to make the purchase at the moment. Though I did end up buying at the end of the visit! Great prices, and great products I feel good about having my kids sleep on. We plan to come back to replace our Tempurpedic in a year or so. Thanks so much!
Heather M.
Charles was wonderful. I called in advance to ask a few questions about the organic kids mattresses they sold (Avocado and Naturepedic) and Charles was...
Becky S.
We have been putting off getting a new mattress because the selection process seemed so overwhelming with all the different choices. A friend referred me to...
P J.
Went in to try out some of the different mattresses and Charles helped us out. I wish every sales experience was like this. Was able to tell him what we...
Arjun A.
I recently purchased this mattress (and wooden boxspring underneath) for my new home from Austin Natural Mattress. I’ve been sleeping in it for about a week now and it’s been working great for me so far!!
For those like me who desire a mattress that is both healthy and ecofriendly, I HIGHLY recommend visiting this store, as they have a wide selection of quality mattresses and products to choose from! The customer service was great as well - I really appreciate both Hollis and Charles for patiently answering all of my questions as I was trying out each of the beds. I will surely buy from them again next time I am in need of another mattress or sleeping product! Thank y'all so much! 😁
For those like me who desire a mattress that is both healthy and ecofriendly, I HIGHLY recommend visiting this store, as they have a wide selection of quality mattresses and products to choose from! The customer service was great as well - I really appreciate both Hollis and Charles for patiently answering all of my questions as I was trying out each of the beds. I will surely buy from them again next time I am in need of another mattress or sleeping product! Thank y'all so much! 😁
Arjun A.
I recently purchased this mattress (and wooden boxspring underneath) for my new home from Austin Natural Mattress. I've been sleeping in it for about a week...
George S.
This was our first time shopping at this store and we had a great experience.The salesperson, Hollis, made our time in the store very comfortable,...
Sherry J H.
Buying from Austin Natural Mattress was such an easy and pleasant experience. Hollis was so knowledgeable and helpful. The product line was a good array...
Arthur F.
Choosing Austin Mattress was a fantastic decision! From the moment we stepped into their showroom, we were impressed by their vast selection and...
Robb W.
I live in Vegas and had been looking for a new mattress for some time to replace our 15 year old Tempurpedic. Having done some research in advance (all...
Alex C.
Shopping for a mattress here is a very enjoyable and seamless experience. Charles is super chill and is truly a sleep guru. We were in and out in a flash...
Matthew M.
Charles and the team are awesome. We first came here more than a year ago when it was time to upgrade from a Queen to a King. I researched online and...
Christopher W.
Great salespersons excellent product. great delivery service. excellent overall services. Not to mention Wonderful sleep. Definitely buying my next mattress...
Michelle J.
Best. Mattress. Ever. We had a mattress custom made by them. Delivery was a little confusing but the bed itself is outstanding.
George G.
Best customer service ever. The sleep gurus guided us to the best solution for us for mattress and pillow. Now sleeping much better and grateful for it.
M B.
best in the city... we've bought 6 mattresses here they are high quality and Charles will never pressure you. Love this place.
Elaine R.
I absolutely love the Naturepedic organic sculpted latex pillow I bought here. It's both supportive and springy and just the right height. I got great...
Caitlin W.
Bought a king size mattress from Austin Natural Mattress, and they delivered to our door. Our in-store experience with them was great. The real deal-sealer...
Jackie B.
My husband and I worked with Charles at Austin Natural Mattress to find the perfect mattress for my problematic back. He was so patient and helpful in making sure we got just the right mattress for us. Investing in a high quality mattress that is free from harmful chemicals was very important to us. The EOS Classic king mattress is the perfect fit! I love how it is customizable for both my husband and me. My side is the firm mattress I need for my back and my husband’s side is more plush. And, best of all the mattress coils and components can be replaced if needed. Outstanding mattress!! Forever customers!
Shantanu Swaroop S.
It has been an awesome experience working with Scott Bradley. I and my wife went their for Cotton Mattress. We are from India and needed a firm mattress that support our back. We chose “Nouris King Extra Firm” as it has the right firmness. I would recommend Austin Natural Mattress for their natural mattress and superb customer service.
Marco T.
Very friendly staff and a excellent variety of mattress to choose from. I have been searching for a mattress for quite some time and was instantly able to purchase the one for my needs when i went for the first time in there. Will definitely be buying again soon!
Rebecca M.
Scott was very very helpful and straightforward in helping me decide which mattress was best for our family! And there’s 100 day trial period to make sure it’s definitely the right choice so really it’s the benefit of a mattress that won’t harm you and the guarentee all the online places give you. Win win.
Shant K.
I am so blessed to have entered the store and left with a mattressThere is something at every price level
Bryce R.
Clean open showroom punctuated by a friendly salesman. We picked up a fresh and natural mattress. The mattresses are all comfortable and come in enough variety to put anyone to sleep. Excited to have it delivered.
Jacob Q.
Charles was fantastic and the whole experience was easy (and comfy) from start to finish.
Zac C.
The best mattress store ever
Ashley L.
Charles was very helpful in my search for a new mattress. He is not a typical sales person- he gives you exactly the information you ask for, doesn't push your budget, and encourages you to take time making your decision. Highly recommend!
Carolyn S.
This store and personnel are a pleasure to purchase an organic mattress from. While I haven’t slept on my new mattress yet, I feel confident I’ll be a happy, and possibly a repeat customer based on my experience. I tied several mattresses over two visits and there was not any pressure to make a decision. I dealt with 2 different people and both were helpful, knowledgeable and patiently answered my questions about the organic products I was interested in. Thanks!
Hannah P.
I wasn’t looking forward to spending a lot of time looking for the right mattress but Charles made it easy. He was very knowledgeable and had great suggestions for us. We found a mattress, he guided us through a payment plan, and was out the door in under 30 minutes. Thanks for taking care of us Charles! It’s great we were able to shop local.
Uanny B.
I was impressed by the selection, availability and quality! It was great to go online and do the research but even better to be able to go to the store and talk about it. Thank you!
dilap
Great spot! Lots of mattresses, & Charles was laid-back and helpful. We were able to find a super-comfy latex mattress for about the same price as a Tempurpedic.
Nick E.
Great experience at this store. The staff were very informative in helping us choose an organic mattress. The prices are very reasonable.
Mike L.
My wife and I had a nice experience working with Charles and buying a mattress, pillows and sheets. He was very accommodating and informative. The store is clean and quiet and there was a variety of options to try out. Nothing in the store off-gasses and lots of hypoallergenic options.
Kiyomi B.
Awesome service and great choices.
Lauren R
Our organic mattress was customized per side to each of our needs. Plus it was made in the USA and parts are replaceable. We got the adjustable base and we'll never go back. Charles was great at helping me find the best setup for my needs.
Tyler M
We recently purchased a new Naturpedic Organic EOS Classic and are very happy with it. The shopping and delivery experiences were both great, and the subsequent visits for kids' pillows and a mattress topper were great as well. Charles is extremely accommodating and communicative, and it's obvious that he truly cares about fitting you with the right combinations. We will definitely be getting our next mattress there when the time comes. We also love our adjustable fill pillows, and the kids love theirs.
Scott B.
We've had a great experience with Austin Natural Matress. Bert helped me get the 4th mattress we've bought here (this one for the guest room).
David S.
Needed a mattress protector for new mattress, had it in stock. Super easy to work with!
Linda C.
Great experience at the Bee Cave store and we love our new mattress.
Delaney L.
Wonderful experience with Steve! I had a lot of question and he was able to guide me through the mattress shopping process with ease. I will be a returning customer for sure. Can’t wait to sleep on my new Magniflex
Karen H.
Super easy experience. Low pressure and zero rush- finding the right mattress takes time. Helpful and courteous. Recommended!
Emily F.
Steve was excellent. He helped me pick out a mattress for both my partner and I to be happy. It took us a year to finally screw up buying two online mattresses (including an avocado green latex) and return them before investing in a real quality mattress from austin natural mattress.
Jacob S.
I didn’t think I’d ever review a mattress store, but this down-to-earth shop in the fancy furniture district seemed like the place to buy the most important thing in my house. And it was the perfect place - personalized attention, quality products, and all the bells and whistles we need (100 night guarantee, they’ll haul away our old mattress). Highly recommended, I’m telling everyone!
Shelley H.
I am very happy with my new mattress and the whole experience. Charles is indeed a sleep guru, who easily answered my many questions and was very patient and knowledgeable throughout.
Mary and Chuck G.
Great experience, especially with Bert's patience and expertise. We will buy again here next time we need a mattress!! Good price too!
Chelsea K
Wonderful customer service! Charles was super helpful throughout this whole process. Also, how cool is it to have a store like this in town? I highly recommend getting your mattress here.
Becky B.
Really great products, helpful and knowledgeable people, especially Charles who is patient and very helpful. Great place to come to get yourself a mattress that will not only give you a great night sleep but also peace of mind on quality and nontoxic components. We came in with terrible back pains back when there were supply delays and the store loaned us toppers to help us while we waited for our custom mattress to come in. When we needed a mattress for our son it was an easy choice to come back to Austin Natural Mattress.
Shane L.
My family visited the store to pick out a new queen size bed. Charles was very helpful and showed us the options, and didn't try to pressure us into buying anything. The store is well organized, and it is easy to compare all the different bed and pillow options. My kids also had a great time, Charles gave them a book to read while we were testing out beds, and also let them play with one of the demo beds that could be re-shaped with a remote, which they loved.
Jon V.
Love this store, especially Charles! Our family bought 5 mattresses from here. My first goal was a quality mattress, but my second goal was to do business with someone I trust and Charles was honest, clear and I felt great about the purchase.
Monica J.
It was a very good experience shopping here. While the mattresses are a little bit more expensive they are very high quality and they are very helpful in finding the type of mattress that is best for you when you are unsure of what you want.
Clara C.
Great and knowledgeable staff! Easy place to shop for the best, natural mattresses.
Maria S.
This place is great! They have a ton of different options and now one hounds you like a salesperson. Very relaxed environment. I’ve come here twice for a pillow and now a mattress. They’re super helpful and kind. I’ll definitely be coming here for my next purchase!
Carlos B.
Super chill, and no pressure! Came in prepped with almost exactly what I was looking for so service was very quick.Waiting for delivery now!
Lily P.
I ordered a memory foam mattress topper that was set to drop ship to my new place and when, many months later, it never arrived I contacted Charles at...
Christine R.
I had such a nice experience! I’ve been looking for a mattress that is sustainable, organic, and doesn’t off gas! Charles was an AMAZING help and helped me pick out the perfect mattress. The experience was relaxed and I felt totally comfortable trying out all of the mattresses…. Several times. I highly recommend to anyone wanting to be cozy at night while also supporting the planet! Thank you so much!
Joseph M.
EXCELLENT Service.
Omar R.
Amazing experience with Dalton. My partner and I came in to try some natural latex mattresses and Dalton answered all the questions we had about latex beds, pillows, and general sleeping habits, all while having a no pressure sales tactic. Will definitely be coming back once we are ready to buy our first natural latex mattress.
V S.
Great experience. Was helpful and not pushy at all, we took several hours deciding which bed. Best selection of natural mattresses. If you are earth...
Geoff N.
Exceptional customer service, and a large selection of comfortable organic mattresses keep us coming back. Every mattress and pillow in our house is from here. Highly recommend.
Kathryn D.
I love the natural materials they use so you are not breathing in all the chemicals that the standard mattresses have.
Johnna T.
I bought an awesome bed from here. The customer service was great; they let me take as long as I wanted to comparison shop (laying on the beds, looking at the beds, asking questions about the composition, and the relative pros and cons of each bed). I was assisted by Dalton, who was great and super knowledgeable. The delivery service was also fantastic--fast, not at all messy, good communication, haul away service and setup provided. I love love love my new bed.The only downfall is how long it took to get here - ordered in June, delivered in August. Global supply chain issues, what can you do? But the bed was worth the wait, for sure.
Geoff M.
I can't say why or what, but Steve at Austin Natural Mattress went way above and beyond for our family. When a store does something so incredibly badass,...
Destin M.
Before accidentally finding this place, the idea of an organic mattress was something that had never crossed my mind. I went in out of curiosity and left with TWO mattresses!! Yes, some of their mattresses are above the average price of a mattress you could get at a more standard mattress store. BUT, there are 100% options available for any budget that are just as comfortable as anything you could get anywhere else.I worked with an employee/owner named Steven. Steven was very respectful of our space, allowing us to browse around at our own pace and get a feel for things. Once we approached him with our questions, he was incredibly informative, patient, and dedicated to getting us what WE NEEDED, not selling us the most expensive thing available.I cannot recommend this place enough. Eco options go SO much further beyond reusable bags and cups and straws. PLEASE shop here! Support a local business while getting home essentials that are eco-friendly.THANK YOU AUSTIN NATURAL MATTRESS!!!!
Carli S.
Steve is great! Suberb costumer service & excellent mattress. Go Local- Go Texas!
Brittany T.
I'm super excited to have a mattress from this store! The store itself is great. I loved seeing the cut-away of a mattress and learning about how the mattresses are constructed. The salesman was super helpful and patient, they got the mattress to us as soon as it came in. He's not real chatty as far as salesmen go and definitely doesn't try to up-sell, which I think a lot of people appreciate. He's well informed about the products they carry. I would recommend an organic mattress to everyone! I'm really glad Austin has this store!
Stephen O.
I spent a lot of time with Dalton and he gave me a lot of information which lead me to making a purchase. I enjoyed my time and learned s lot. I'm sure I made the best choice for my needs.
Carolyn Roosen R.
Excellent service and the best selection of green mattresses in town!
Summer S.
Amazing customer service. I called early and they missed my call but called me right back. Store is tidy and clean. Doltan helped me out and gives out great deals!!!
James G.
Love this place!
Dane T.
My wife and I had a very good experience here. Very knowledgeable and helpful! We went to look at a couple of options and ended up buying everything we needed and couldn’t be happier. I’ve been sleeping like a baby since it was all delivered a couple of days ago. I HIGHLY recommend this store!
Terry L.
Amazing customer service here. I had to cancel an order I made a couple of days ago for a special bed for my daughter with special needs. Steve was so warm-hearted and understanding. He assured me it was no problem and told me if I ever needed anything to give him a call. When I am ready for a bed or mattress, I will definitely be calling on Steve. He is a genuinely nice man with a caring heart!
Ashley D.
This place has the best customer service hands down! Took me awhile to find just the right combination for my mattress/mattress pad purchase but Charles at the Burnet store was super accommodating! Can't say enough good things about them and the products they carry!
Michelle M.
You sell the best mattresses!!! Love my Latex mattress I purchased from your Bee Cave location. James Grantham assisted me with my purchase. Based on my needs he knew which one would work. He spent a lot of time fine tuning the firmness that was best suited for my body. He always has a sunny disposition and you can tell he has a passion for what he does. Thank you James Grantham!!! If you want an organic, chemical free mattress with great customer service go to Austin Natural Mattress and ask for James Grantham!!! 🙂