E P.
Wow! These are great beds! However what makes this experience stand out is the service received. Charles Roberts, Sleep Guru, is easily the best customer...
Teddy B.
This place is awesome! I searched for non toxic mattress thinking I would have to do all the research on what brands, where, etc. Thankfully I found Austin Natural Mattress who has already done the research and has a store front to test out all the options. I came and left with a new bed! Appreciate your support and making it easy throughout this process 🙏
Queen Bessy B.
My husband and I had a great shopping experience with Hollis last week! He took the time to really understand our needs, and made it simply hassle free. Highly recommend checking out the store if you’re in need of a great mattress and pillows!
Iliana L.
Charles was amazing! He’s very knowledgeable about mattresses and he answered all my questions. I highly recommend Austin Natural Matress!
Dave H.
Hollis was patient and informative without any salesmanship. Great overall experience!
Sue W.
Hollis was helpful, knowledgeable, and enthusiastic.
Lindsay A.
Hollis was very friendly and showed us different options for mattresses to suit both our sleeping styles. A very nice experience 🙂
Jeff H
Hollis was extremely helpful and knowledgeable. Couldn't recommend enough
Molly K.
Our experience with Hollis Chandler at Austin Natural Mattress was more than expected! Purchasing a mattress is a huge challenge however Hollis helped us make a decision that was seemingly easy! He is knowledgeable, very experienced with his products and not your typical pushy sales person! 5 stars for sure!!!!! 👍🏼
Lindzey R.
Thrilled to both support a small biz AND find a non toxic retailer! Hollis was informative, patient, and professional as I tried out options. Can’t wait for my Avocado mattress!
Becky
Hollis was so helpful and knowledgeable. He explained the differences between the mattresses and answered all of our questions. Highly recommend Austin Natural Mattress!
Olivia V.
Wonderful selection of natural mattresses. 100 night Sleep guarantee is appreciated. Hollis was extremely helpful and delivery fee is very reasonable. Great experience
Autumn Fikki U.
Great experience with Hollis at Austin Natural Mattress! Super knowledgeable, friendly, and helpful. So glad we stopped by
Jeff V.
We had a great experience at Austin Natural Mattress. Hollis helped guide us to the right mattress for us based on our needs and sleep styles. He was able to clearly explain the differences between the many different mattress models and options helping to demystify an otherwise daunting process!
renato Z.
Great store, we bought there a few times.
Cindy A.
Fourth mattress I’ve bought here! They never disappoint! Honest, friendly people and high quality products!
Kelly L.
Hollis was very helpful in helping me find exactly what I needed. I think I was in and out in 15 minutes.
Savannah D.
Hollis was great, helped us get straight to finding the right mattress and made the purchasing process quick and easy. Bonus- he was super friendly and patient with my kids running all over the mattresses!
Nancy T.
Hollis did a fantastic job educating us on all of the mattresses that he offered! We were interested in the Avacado line and he spent a lot of time telling us about all of our different options! Smooth and easy and he was so very friendly! Ended up buying the Avocado Deluxe with extra amenities to go with it!! Thanks Hollis for making us feel welcome and with no pressure! Can't wait to get our new mattress!!
Clarissa P.
These mattresses are as quality and comfortable as they are sustainable, eco-friendly, and ethically made. Hollis and Charles are welcoming and great to work with — the customer service reflects the attentiveness and care you’d expect from a local, family-owned small business. You’ll leave feeling as good as the mattress you just bought.
Ellen
We had a great experience at Austin Natural Mattress. We walked in with an idea of what we wanted but needing to understand the product more. Charles was very knowledgeable about the product (Avocado) and seemed very honest and willing to share his own experiences with different products in the store. We expected to get a better price from the brand online but we actually ended up with a better deal by shopping locally at Austin Natural Mattress. They also match the brand's return policy if needed so overall they definitely had the more competitive and customer-friendly offering. I'm glad we went into the store to try the products in person because it ultimately influenced our decision. It was a bonus that we ended up walking out with a better deal than expected. Would highly recommend this retailer to anyone.
Sean E.
Thank you Charles for helping us with our new and improved sleep set up. The store was well laid out with a great selection. I am happy with what we ordered.
Leo C.
Had a great experience at Austin Natural Mattress. Charles was really helpful and patiently answered my endless questions. He made the process easy, and I’m looking forward to sleeping on my new Deep Eddy natural mattress.
Emilee H.
Not only are the mattresses & sheets amazing, but so is their customer service. Shout out to Hollis - he totally hooked us up. He made our shopping experience so fast and easy. Not to mention he’s a hilarious dude with an awesome attitude. I highly recommend this place!
Arty P.
We had a great experience with Austin Natural Mattress. Both Charles and Hollis were knowledgeable and patient, and we feel like we made the right choice. We've had our new Naturepedic for a couple of weeks now and love it! Delivery, haul away and setup was easy.
Shawn H.
Always love shopping for a bed at Austin Natural Mattress. Hollis is a great sales person. Found exactly what we were looking for and a reasonable price. They’ll work with you on delivery as well. Austin to the core.
julia E.
Highly recommend Austin Natural Mattress!! It was such a great shopping experience and Hollis was incredible and helped me find the most incredible bed. He also helped me find a great bed frame! He was so kind and helpful. 1000/10 shopping experience.
Martin C.
Well informed and helpful staff made for an excellent shopping experience. Hollis was a great help in sorting out all the various options
Hannah L.
Hollis is an earnest and exceptional customer service provider. When you buy from them, they make sure that you are fully taken care of. Unmatched quality and good humans running the business. If you are thinking about buying a mattress or a pillow or anything else anywhere else, don’t.
Zach L.
Hollis and Charles at Austin Natural make sure you are taken care of when you buy from them. The best customer service you’re going to get in sales. Truly exceptional.
Staley M.
Very friendly, helpful, and knowledgeable. Great selection of organic mattresses.
Emily S.
Best place ever. Cool dudes. Easy peasy
Bryce R.
Clean open showroom punctuated by a friendly salesman. We picked up a fresh and natural mattress. The mattresses are all comfortable and come in enough variety to put anyone to sleep. Excited to have it delivered. I'm adding to this review because we're back again for our third mattress. This place has maintained its charm and is an excellent place to buy your next mattress!
Nicole R.
Purchased 3 mattresses from Austin natural mattress over 10yrs and very happy with them all. Great selection and customer service.
Sarah Elizabeth L.
Thanks Charles! appreciate your help with finding a pillow today. 🙂
Shane J.
Had a great experience shopping at Austin Natural Mattress! Very friendly and attentive service, good communication, and some great sales and discounts applied. Definitely recommend to folks looking for a new mattress in Austin.
Kellric E.
Hollis was knowledgeable and gave us space to explore the mattresses at our pace while being available to answer any questions. The floor selection to test was plentiful without be over or under whelming.
Andrew H.
Great experience shopping with Hollis!
Carissa M.
Great service!
patty a
I wanted to recommend Austin Natural Mattress to anyone looking for a comfortable organic mattress. I have been helped by two of the nicest gentlemen . They were extremely helpful and new the construction thouroughly. Not pushy at all just very helpful. Charles was one of the salesmen and a very nice husky man was wonderful as well. I feel bad that I forgot his name ;-(
Robert T.
We have bought all of our recent mattresses from here for many years. Baby, toddler, twin, queen, and king!! We love these and the customer service has always been top notch!
Geri J.
Very happy with my mattress buying experience here thanks to quality, natural mattress choices and expert, friendly service from Hollis. I wasn't rushed, pushed, talked into anything but given time and space to try each mattress. He answered all my questions, no upselling. And great Austin music in the background! A relaxing shop for a relaxing night sleep. Shop here not online.Geni J
Brian B.
Had been looking at mattresses for a while and stopped into Austin Natural Mattress on a Saturday to have a look. Met with Charles and looked at several models and took notes and was headed to next place to look at what they had to offer. We ended up going across the street to eat and think about it and ended up coming right back in and buying. Charles was EXTREMELY helpful, laid back, and great to work with. If you come here and see Charles, you are in good hands. Mattress was delivered the following Thursday (the day I am writing this) and the driver was well within the time frame quoted. Couldn't be happier. We ended up getting the Avocado Green and so far so good. If you are looking for a fair deal on mattresses in a no pressure store, this is a good place to start.
Melissa P.
Austin Natural Mattress gave us the opportunity to actually try out the mattress we found online. And Hollis was, as his title described, the perfect Sleep Guru. He talked us through the different strengths and weaknesses of the mattresses we came to try and then left us alone to try them out. He was available yet did not hover. He suggested some other mattresses and left us alone again. We left without purchasing to think it over, returned later to make sure our choice was still comfortable, and purchased. I would definitely recommend Hollis and ANM.
S & J A.
Excellent service! We were looking for an affordable latex hybrid mattress and couldn't find anything anywhere else that would fit with our bed frame and price range. Charles found the perfect side sleeper bed for us (Austin Natural Mattress brand- plush style) and all the accessories needed for our bed. Thanks again and we will be back!
Christopher H.
I had an outstanding experience here with Hollis Chandler. He was extremely helpful explaining the various kinds of mattresses they carried.He gave helpful advice on testing a mattress (lay on it like how you'd sleep) and was able to pick out the perfect mattress for me after I tested a few.This store carries extremely high quality natural and organic mattresses, and Hollis was extremely professional and helpful. Great place to shop I'd recommend to anyone!
Paul C.
Austin Natural Mattress is exactly what mattress shopping should be. With Jerry Garcia on the stereo and a portrait of His Dudeness overseeing the store, the vibe is calm, welcoming, and refreshingly low-pressure. Sleep Guru Charles guided me on a spiritual exploration of ANM's high-quality, natural, reasonably priced products—offering insightful information and answering questions when needed, while also giving me plenty of space to test out different options at my own pace. They clearly focus on helping customers make informed decisions and healthy choices rather than just making a sale, like other places I visited. Charles shared that his focus is to do what he thinks is best for the customer and I can attest, The Dude abides. If you're looking for a relaxed, knowledgeable, and genuinely helpful mattress-buying experience, this is the place. Highly recommend!
Gene D.
Hollis was very knowledgeable and professional. A great sales experience. Can’t wait to get the mattress
Katie L.
The team at Austin Natural Mattress are fantastic. This is my second time buying a mattress from them and both Hollis and Charles made the experience a breeze. They were knowledgable about their products and easy to engage with. All my questions were expertly answered and I went away from my shopping experience feeling confident about my purchase. What more can you ask for?
Elizabeth A.
This was our second mattress purchase from Austin Natural Mattress. I would recommend this store to anyone looking for high-quality mattresses and bedding. Charles is very helpful and knowledgeable. I'm extremely pleased with our new organic mattress and pillows!
Brian J.
Fantastic service. We love our new mattress.
Beth H.
We purchased two king size Avocado pillows here and love them. Charles Roberts was so helpful and full of information. I highly recommend stopping by this store for all mattress and pillow needs.
Brian T.
Experienced, informative, no pressure sales person. He patiently helped us try out several mattresses well as pillows and foundations. He provided details and pros and cons of each product to help us make our decisions.
Noelle B.
My shopping experience at Austin Natural Mattress was excellent! Hollis was professional and informative about all of the products they carry. He was never pushy and I never felt rushed to make a decision. Here you are encouraged to try the mattresses and pillows out exactly how you sleep, and Hollis tries to recommend products that suit your specific needs.After my second visit, I was ready to make a purchase. The process was quick and efficient. They offer three different options for how to get your selections to your house - based on what’s convenient for you.I’ll certainly return here for my future mattress and pillow needs, and will encourage my friends and family to as well!
PEACH S.
We had a fantastic experience visiting Austin Natural Mattress! Hollis was incredibly knowledgeable and guided us through the different types of mattresses, helping us find the perfect one. He was patient and never rushed us, allowing us to try out the options at our own pace—even after multiple visits.If you're looking for expert advice and a stress-free shopping experience, I highly recommend this store and Hollis’s exceptional service.
Richard F.
Had a great experience at this mattress store! Hollis was incredibly knowledgeable and took the time to walk us through different options, ensuring we found the perfect fit. He was patient, never rushed us, and let us test the mattresses at our own pace—even after multiple visits. Highly recommend both the store and Hollis’s expertise.
Bradley S.
Great experience buying here. prices comparable to others in town— higher on many, but so are the warranties.Very knowledgeable staff that will let you try all sorts to find what you like. Not pushy.Bought the nicest bed of my life. Excited for delivery.
Kimberly C.
Hollister was SO HELPFUL helping me find what mattress would most help my back and shoulder issues. Can't say enough good things about his honesty and knowledge!
Miguel C.
Great shopping experience. Hollis was very honest and open about the pluses and minuses of their products.
CarrieLynn D.
Hollis was great for the sale and Chris and John completed delivery and set-up the next day. Thank You.Lynn
Cynthia H.
I walked in the store and had my mattress selected and ordered in under 30 minutes. Hollis was so helpful. The mattress was delivered on time and it is such a lovely and perfect mattress. I am so satisfied in every way.
Felicano V.
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Kimmy C
Charles was so helpful and patient throughout the process of buying a new mattress. The materials, the value, and customer service are unbeatable!
Jamie D.
Charles was amazing and super helpful. We went in having no clue what to get and he helped guide us find the perfect fit for my husband and I. Would highly recommend coming in and trying out the options they offer.
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Lawrence D.
I'm so glad I found Austin Natural Mattress! I was in the market for a new mattress to enhance my sleep quality and had almost settled on a memory foam bed from another store. It felt comfortable, and I thought I'd made a great choice. However, being health-conscious, I decided to do some extra research online. That's when I discovered the world of non-toxic mattresses and realized I needed to be more thorough in my decision-making.Stepping into Austin Natural Mattress was a game-changer. The first thing I noticed was the absence of that chemical smell often present in mattress stores - the air was fresh and clean. Their large selection of non-toxic beds impressed me immediately.The staff were fantastic - knowledgeable and helpful without hovering. They gave me space to explore at my own pace, which I really appreciated. When I did have questions, their expertise was evident.What really set the experience apart was the relaxing atmosphere. The background music provided a chill Austin vibe that made shopping feel less like a chore and more like a pleasant experience.I was particularly impressed with the range of eco-friendly and natural options. It's clear they prioritize health and sustainability, which aligns perfectly with my values.In the end, I found a mattress that not only promises great sleep but also peace of mind knowing it's free from harmful chemicals. If you're health-conscious and in the market for a new mattress, I can't recommend Austin Natural Mattress enough. It's worth taking the time to make an informed decision for something you'll use every night. Trust me, your future self will thank you!
Candice M.
Austin Natural Mattress came highly recommended by Google and Redditors alike, so it’s no surprise that they’ve been amazing to work with. Our first time in, we met Charles and met Hollis when we came back to buy, and both were so personable and knowledgeable! We immediately felt comfortable asking questions, getting to learn about the products, and they gave us the space and time to choose the right one for us. From our first conversation through delivery coordination, they’ve been service-minded and it’s only reinforced our decision!
Erica H.
Hollis is the man! Thank you so much forMaking this process incredibly easy. Highly recommend getting organic bedding from this store
Meredith G.
I have bought three mattresses at Austin Natural Mattress and I love the store and their products. I don't think I will ever shop for a mattress anywhere else. They have the best products and the staff is very knowledgeable and helpful.
Joseph Q.
employee was very helpful and is very good at helping customers find just what they need, excellent customer service. best mattress store in austin
Corey W
This place is natural and organic,very helpful and easy to talk to. It’s my first time purchasing a mattress and I couldn’t have asked for a better experience. 10/10
Yvonne K.
Charles Roberts was extremely knowledgeable and answered all of the questions that we had. We bought an Avocado mattress that we read about on consumer reports and we are looking forward to receiving it. Thx for the great service.
Christine G.
We had such a wonderful experience at Austin Natural Mattress! Charles was incredibly kind and helpful throughout the entire process. He made deciding on the perfect mattress so easy and stress-free. He wasn’t pushy at all, answered all of our questions with patience, and made sure we felt confident in our choice. We’ll definitely be coming back for future mattress needs. Highly recommend this place and Charles in particular!
Teresa B.
Stopped by Austin Natural Mattress to gather information in anticipation of buying a new mattress. Hollis helped me understand what was available without being pushy. In the end I decided that he had the mattress that I wanted. Overall, a good experience.
Todd N.
Charles was AMAZING!!! He was Very knowledgeable and super helpful! This is our 2nd time buying mattresses and we are so happy with all of them!
Jp W.
Excellent natural mattress selection. I was very impressed with the variety and customer service
steve B.
We came for the Avocado King but purchased the Naturepedic Eos Pillowtop! Prior to our coming into the store our sights were set on the Avocado Lux; we knew nothing about the Naturepedic line of mattresses. With an easy manner, congeniality, warmth, and the ability to listen closely, Hollis offered insightful and thorough information, that allowed us to consider an alternative to the Avocado. Since my wife prefers a more firm bed and I, a more plush feel, he showed us the Naturepedic which is a win-win for both of us. The flexibility of the Naturepedic gives me the plushness I desire on my side of the bed, while my wife has the firmness she needs. Both beds are all organic and gorgeous! Hollis was terrific because he did not pressure us at all; he clearly did not have an agenda other than making sure we found what we wanted and were 100% satisfied when we left. While we had several other mattress stores on our agenda for the day, we left the store for lunch, talked briefly, returned to the store without any other stops and purchased the Naturepedic along with packages of organic sheets, an organic mattress top, and a new organic comforter. Hollis could not have been more helpful, knowledgeable and easy to work with in this process. While we have not slept in the new bed, we know that we have a 100 days to figure out if we made the right choice or need to start over! Clearly, all good!
Erin W.
What a great customer experience. Looking for a mattress is so difficult, and there’s so much confusing marketing out there. I decided to focus on high-quality materials, and Austin Natural Mattress is the clear choice. When we went into the shop Hollis was so helpful, he addressed all our concerns (there were many) and showed us to the beds we should test. My husband and I were able to each choose our own preference (this solves an ongoing marital argument for us) and the bed feels amazing. On top of all that he gave us a loaner mattress to use while we wait for our new one to be made which was an absolute lifesaver. If you’re overwhelmed by mattress shopping like I was, this is your place.
Kyle C.
Great products. Awesome but I g experience and quick delivery.
Amanda M.
We've been buying mattresses for our family from Austin Natural Mattress for over a decade. I am always impressed by the quality, clean products, and knowledgeable, no-pressure sales associates who, with many options, can help guide based on sleep positions, etc. Thanks for another great experience!
William L.
Charles was wonderful to work with. Highly recommend.
kaila H.
We cannot say enough good things about Austin Natural Mattress. We came in here with the hopes of finding a Medium to firm king size bed and believe me, I tried them all (you can ask Charles haha) and found the perfect one. He was very kind to my toddler who was running around and extremely knowledgeable about what I needed to accommodate my bad back! We will be back to get both my daughter their beds here!
Sam F.
Had a great buying experience with Hollis. He answered all my questions and was incredibly knowledgeable and friendly. Never pushed me to make a decision or buy something I didn’t want. Awesome customer service all around.Austin Natural Mattress is a true Austin gem.
Archita V
We came with the intention of just shopping around without being pressured and that’s exactly what we got. Hollis is a great salesperson, knowledgeable and doesn’t push you to buy something or make a decision quickly. He also gives so many recommendations on maintenance as well. We ended up placing an order on the same day itself. The store itself contains a number of high-end mattresses that have such a good feel where you can mix and match on the firmness.
Rangesh R.
We had a great mattress buying experience with Austin Natural Mattress. Hollis was very knowledgeable and experienced, and was able to guide us on the best mattresses based on our requirements. It was not a rushed experience and we were allowed to make ourself home until we found the best suitable mattress.
Marc P
Best mattress sales experience I've ever had. Staff is friendly, knowledge and there's no pressure like you usually get at mattress and furniture stores. Store is also very clean and recently remodeled.
Amy G.
If you are like me and know exactly when you have found the right mattress, you understand how torturous and frustrating mattress shopping can be until you find "Mattress Right". But today I had a new problem- I found more than one mattress I liked! After going into two national brand stores earlier in the day with hard sells and expensive prices and feeling like I had to settle, shopping at Austin Natural mattress felt like one big exhale. Wish I had more beds!
lauren D.
Absolutely recommend shopping here for your next mattress. Hollis was professional, friendly and extremely knowledgeable about all of the inventory and options within multiple price ranges. He was a straight shooter, which I truly appreciate as a consumer, and was passionate about what he was selling. We love to see it.
Taylor D.
Great customer service. Hollis is very knowledgeable and helped us get to a point of making a comfortable decision! Great selection of organic mattresses. If you have questions on what mattresses to choose, Hollis is your guy!
Natalie H.
Our experience at Austin Natural Mattress was awesome. Hollis was super helpful, knowledgeable, and let us guide the experience. The vibes are down to earth old Austin — a breath of fresh air. If you’re looking for a non-toxic sleeping AND shopping experience, look no further.
Nick M.
We were helped by Hollis today. He was incredibly helpful, professional, friendly, and knowledgeable. He let us try out several mattresses and explained all the differences between them and their relative pros and cons. Having never shopped for a mattress before, he made the process less daunting and more enjoyable. The shop itself is comfortable and has plenty of options. Highly recommended if you're shopping for a natural mattress.
Jennifer J.
We had a great experience at Austin Natural Mattress. Hollis was knowledgeable and friendly. He gave us information but was not pushy about any of the products.
Jon G.
Hollis was super helpful. Excited to get our new natural mattress!
Haley B.
Had a great experience. Super knowledgeable and good selection. Worked with us to figure out a way to get it to our house during a move. Highly recommend!
Amy Jankowski G.
Hollis is very knowledgeable and truthful about the mattress options they carry in the store. He is down to earth is very accommodating. We were pleased with our purchase. We recommend Hollis if you are wanting information about non-toxic mattress options!Amy and Troy
Jasmin
After learning about an open recall on our child's old mattress we knew we wanted to avoid buying anything online again. We decided to checkout Austin Natural Mattress since they carry a lot of mattress brands we were looking at. From the moment we walked through the door we were immediately greeted and helped. Charles was very knowledgeable and offered a few suggestions based on what we were looking for. The entire experience was so positive and we left feeling very happy about our choice. We got home and unboxed our mattress. There has been zero off gassing smells and it makes me so happy our child is now on a safe mattress. She loves her mattress too! Would highly recommend this local shop.
M D
We bought a SavvyRest mattress with Charles' help in 2012. Had a great experience so returned for a new one in 2024. We are now the proud owners of a new Naturepedic thanks to Hollis' patience and help with questions. They are customer focused - go see them!
Lucia A.
Great customer service. Charles was very patient with me and explained all my options. Thank you!
Darin F.
Great selection of natural made-to-order beds and by the Amish. My wife and I are super excited to receive the mattress and excited to work with this local business.
Warren N.
This dealer came highly recommended. Shopping for a mattress or multiple mattresses can be daunting to say the least. They can get shockingly expensive...
John D.
Amazing beds, great customer service. Even gave us a loaner mattress while waited on our new one to get in. 10/10
Rain S.
My experience at Austin Natural Mattress was fantastic! The staff was incredibly knowledgeable and patient, taking the time to explain the differences...
Scott H.
Just wrapped up with Charles at Austin Natural Mattress and the whole process was incredible. He was super friendly, knew every aspect of the options we...
Ev S.
I was warmly greeted when I walked in on a little bit of a busy afternoon. After the previous customers were taken care of, I was asked questions about what...
Vicki V.
My husband and I love this place! The quality of the mattresses are top notch, Charles and Hollis are knowledgeable and pleasant (never pushy), and the...
Mary W.
Purchased mattress protectors and are very pleased; true to sizings and no irritating off gassing. The staff is terrific and answered all of our many...
Rachel M.
Excellent customer service! Hollis helped us pick out the best mattress for our needs. He was very knowledgeable and kind. We had a great experience and...
Heather M.
Charles was wonderful. I called in advance to ask a few questions about the organic kids mattresses they sold (Avocado and Naturepedic) and Charles was super helpful. Given mattresses are expensive, I decided to bring one of my children in to test out the mattresses. We ended up purchasing two naturepedic versa mattresses, Avocado mattress toppers and water proof mattress covers. Ambiance of the store was great and I never felt pressured to make the purchase at the moment. Though I did end up buying at the end of the visit! Great prices, and great products I feel good about having my kids sleep on. We plan to come back to replace our Tempurpedic in a year or so. Thanks so much!
Heather M.
Charles was wonderful. I called in advance to ask a few questions about the organic kids mattresses they sold (Avocado and Naturepedic) and Charles was...
Becky S.
We have been putting off getting a new mattress because the selection process seemed so overwhelming with all the different choices. A friend referred me to...
P J.
Went in to try out some of the different mattresses and Charles helped us out. I wish every sales experience was like this. Was able to tell him what we...
Arjun A.
I recently purchased this mattress (and wooden boxspring underneath) for my new home from Austin Natural Mattress. I’ve been sleeping in it for about a week now and it’s been working great for me so far!!
For those like me who desire a mattress that is both healthy and ecofriendly, I HIGHLY recommend visiting this store, as they have a wide selection of quality mattresses and products to choose from! The customer service was great as well - I really appreciate both Hollis and Charles for patiently answering all of my questions as I was trying out each of the beds. I will surely buy from them again next time I am in need of another mattress or sleeping product! Thank y'all so much! 😁
For those like me who desire a mattress that is both healthy and ecofriendly, I HIGHLY recommend visiting this store, as they have a wide selection of quality mattresses and products to choose from! The customer service was great as well - I really appreciate both Hollis and Charles for patiently answering all of my questions as I was trying out each of the beds. I will surely buy from them again next time I am in need of another mattress or sleeping product! Thank y'all so much! 😁
Arjun A.
I recently purchased this mattress (and wooden boxspring underneath) for my new home from Austin Natural Mattress. I've been sleeping in it for about a week...
George S.
This was our first time shopping at this store and we had a great experience.The salesperson, Hollis, made our time in the store very comfortable,...
Sherry J H.
Buying from Austin Natural Mattress was such an easy and pleasant experience. Hollis was so knowledgeable and helpful. The product line was a good array...
Arthur F.
Choosing Austin Mattress was a fantastic decision! From the moment we stepped into their showroom, we were impressed by their vast selection and...
Robb W.
I live in Vegas and had been looking for a new mattress for some time to replace our 15 year old Tempurpedic. Having done some research in advance (all...
Alex C.
Shopping for a mattress here is a very enjoyable and seamless experience. Charles is super chill and is truly a sleep guru. We were in and out in a flash...
Matthew M.
Charles and the team are awesome. We first came here more than a year ago when it was time to upgrade from a Queen to a King. I researched online and...
Christopher W.
Great salespersons excellent product. great delivery service. excellent overall services. Not to mention Wonderful sleep. Definitely buying my next mattress...
Michelle J.
Best. Mattress. Ever. We had a mattress custom made by them. Delivery was a little confusing but the bed itself is outstanding.
George G.
Best customer service ever. The sleep gurus guided us to the best solution for us for mattress and pillow. Now sleeping much better and grateful for it.
M B.
best in the city... we've bought 6 mattresses here they are high quality and Charles will never pressure you. Love this place.
Elaine R.
I absolutely love the Naturepedic organic sculpted latex pillow I bought here. It's both supportive and springy and just the right height. I got great...
Caitlin W.
Bought a king size mattress from Austin Natural Mattress, and they delivered to our door. Our in-store experience with them was great. The real deal-sealer...
Jackie B.
My husband and I worked with Charles at Austin Natural Mattress to find the perfect mattress for my problematic back. He was so patient and helpful in making sure we got just the right mattress for us. Investing in a high quality mattress that is free from harmful chemicals was very important to us. The EOS Classic king mattress is the perfect fit! I love how it is customizable for both my husband and me. My side is the firm mattress I need for my back and my husband’s side is more plush. And, best of all the mattress coils and components can be replaced if needed. Outstanding mattress!! Forever customers!
Shantanu Swaroop S.
It has been an awesome experience working with Scott Bradley. I and my wife went their for Cotton Mattress. We are from India and needed a firm mattress that support our back. We chose “Nouris King Extra Firm” as it has the right firmness. I would recommend Austin Natural Mattress for their natural mattress and superb customer service.
Marco T.
Very friendly staff and a excellent variety of mattress to choose from. I have been searching for a mattress for quite some time and was instantly able to purchase the one for my needs when i went for the first time in there. Will definitely be buying again soon!
Rebecca M.
Scott was very very helpful and straightforward in helping me decide which mattress was best for our family! And there’s 100 day trial period to make sure it’s definitely the right choice so really it’s the benefit of a mattress that won’t harm you and the guarentee all the online places give you. Win win.
Shant K.
I am so blessed to have entered the store and left with a mattressThere is something at every price level
Bryce R.
Clean open showroom punctuated by a friendly salesman. We picked up a fresh and natural mattress. The mattresses are all comfortable and come in enough variety to put anyone to sleep. Excited to have it delivered.
Jacob Q.
Charles was fantastic and the whole experience was easy (and comfy) from start to finish.
Zac C.
The best mattress store ever
Ashley L.
Charles was very helpful in my search for a new mattress. He is not a typical sales person- he gives you exactly the information you ask for, doesn't push your budget, and encourages you to take time making your decision. Highly recommend!
Carolyn S.
This store and personnel are a pleasure to purchase an organic mattress from. While I haven’t slept on my new mattress yet, I feel confident I’ll be a happy, and possibly a repeat customer based on my experience. I tied several mattresses over two visits and there was not any pressure to make a decision. I dealt with 2 different people and both were helpful, knowledgeable and patiently answered my questions about the organic products I was interested in. Thanks!
Hannah P.
I wasn’t looking forward to spending a lot of time looking for the right mattress but Charles made it easy. He was very knowledgeable and had great suggestions for us. We found a mattress, he guided us through a payment plan, and was out the door in under 30 minutes. Thanks for taking care of us Charles! It’s great we were able to shop local.
Uanny B.
I was impressed by the selection, availability and quality! It was great to go online and do the research but even better to be able to go to the store and talk about it. Thank you!
dilap
Great spot! Lots of mattresses, & Charles was laid-back and helpful. We were able to find a super-comfy latex mattress for about the same price as a Tempurpedic.
Nick E.
Great experience at this store. The staff were very informative in helping us choose an organic mattress. The prices are very reasonable.
Mike L.
My wife and I had a nice experience working with Charles and buying a mattress, pillows and sheets. He was very accommodating and informative. The store is clean and quiet and there was a variety of options to try out. Nothing in the store off-gasses and lots of hypoallergenic options.
Kiyomi B.
Awesome service and great choices.
Lauren R
Our organic mattress was customized per side to each of our needs. Plus it was made in the USA and parts are replaceable. We got the adjustable base and we'll never go back. Charles was great at helping me find the best setup for my needs.
Tyler M
We recently purchased a new Naturpedic Organic EOS Classic and are very happy with it. The shopping and delivery experiences were both great, and the subsequent visits for kids' pillows and a mattress topper were great as well. Charles is extremely accommodating and communicative, and it's obvious that he truly cares about fitting you with the right combinations. We will definitely be getting our next mattress there when the time comes. We also love our adjustable fill pillows, and the kids love theirs.
Scott B.
We've had a great experience with Austin Natural Matress. Bert helped me get the 4th mattress we've bought here (this one for the guest room).
David S.
Needed a mattress protector for new mattress, had it in stock. Super easy to work with!
Linda C.
Great experience at the Bee Cave store and we love our new mattress.
Delaney L.
Wonderful experience with Steve! I had a lot of question and he was able to guide me through the mattress shopping process with ease. I will be a returning customer for sure. Can’t wait to sleep on my new Magniflex
Karen H.
Super easy experience. Low pressure and zero rush- finding the right mattress takes time. Helpful and courteous. Recommended!
Emily F.
Steve was excellent. He helped me pick out a mattress for both my partner and I to be happy. It took us a year to finally screw up buying two online mattresses (including an avocado green latex) and return them before investing in a real quality mattress from austin natural mattress.
Jacob S.
I didn’t think I’d ever review a mattress store, but this down-to-earth shop in the fancy furniture district seemed like the place to buy the most important thing in my house. And it was the perfect place - personalized attention, quality products, and all the bells and whistles we need (100 night guarantee, they’ll haul away our old mattress). Highly recommended, I’m telling everyone!
Shelley H.
I am very happy with my new mattress and the whole experience. Charles is indeed a sleep guru, who easily answered my many questions and was very patient and knowledgeable throughout.
Mary and Chuck G.
Great experience, especially with Bert's patience and expertise. We will buy again here next time we need a mattress!! Good price too!
Chelsea K
Wonderful customer service! Charles was super helpful throughout this whole process. Also, how cool is it to have a store like this in town? I highly recommend getting your mattress here.
Becky B.
Really great products, helpful and knowledgeable people, especially Charles who is patient and very helpful. Great place to come to get yourself a mattress that will not only give you a great night sleep but also peace of mind on quality and nontoxic components. We came in with terrible back pains back when there were supply delays and the store loaned us toppers to help us while we waited for our custom mattress to come in. When we needed a mattress for our son it was an easy choice to come back to Austin Natural Mattress.
Shane L.
My family visited the store to pick out a new queen size bed. Charles was very helpful and showed us the options, and didn't try to pressure us into buying anything. The store is well organized, and it is easy to compare all the different bed and pillow options. My kids also had a great time, Charles gave them a book to read while we were testing out beds, and also let them play with one of the demo beds that could be re-shaped with a remote, which they loved.
Jon V.
Love this store, especially Charles! Our family bought 5 mattresses from here. My first goal was a quality mattress, but my second goal was to do business with someone I trust and Charles was honest, clear and I felt great about the purchase.
Monica J.
It was a very good experience shopping here. While the mattresses are a little bit more expensive they are very high quality and they are very helpful in finding the type of mattress that is best for you when you are unsure of what you want.
Clara C.
Great and knowledgeable staff! Easy place to shop for the best, natural mattresses.
Maria S.
This place is great! They have a ton of different options and now one hounds you like a salesperson. Very relaxed environment. I’ve come here twice for a pillow and now a mattress. They’re super helpful and kind. I’ll definitely be coming here for my next purchase!
Carlos B.
Super chill, and no pressure! Came in prepped with almost exactly what I was looking for so service was very quick.Waiting for delivery now!
Lily P.
I ordered a memory foam mattress topper that was set to drop ship to my new place and when, many months later, it never arrived I contacted Charles at...
Christine R.
I had such a nice experience! I’ve been looking for a mattress that is sustainable, organic, and doesn’t off gas! Charles was an AMAZING help and helped me pick out the perfect mattress. The experience was relaxed and I felt totally comfortable trying out all of the mattresses…. Several times. I highly recommend to anyone wanting to be cozy at night while also supporting the planet! Thank you so much!
Joseph M.
EXCELLENT Service.
Omar R.
Amazing experience with Dalton. My partner and I came in to try some natural latex mattresses and Dalton answered all the questions we had about latex beds, pillows, and general sleeping habits, all while having a no pressure sales tactic. Will definitely be coming back once we are ready to buy our first natural latex mattress.
V S.
Great experience. Was helpful and not pushy at all, we took several hours deciding which bed. Best selection of natural mattresses. If you are earth...
Geoff N.
Exceptional customer service, and a large selection of comfortable organic mattresses keep us coming back. Every mattress and pillow in our house is from here. Highly recommend.
Kathryn D.
I love the natural materials they use so you are not breathing in all the chemicals that the standard mattresses have.
Johnna T.
I bought an awesome bed from here. The customer service was great; they let me take as long as I wanted to comparison shop (laying on the beds, looking at the beds, asking questions about the composition, and the relative pros and cons of each bed). I was assisted by Dalton, who was great and super knowledgeable. The delivery service was also fantastic--fast, not at all messy, good communication, haul away service and setup provided. I love love love my new bed.The only downfall is how long it took to get here - ordered in June, delivered in August. Global supply chain issues, what can you do? But the bed was worth the wait, for sure.
Geoff M.
I can't say why or what, but Steve at Austin Natural Mattress went way above and beyond for our family. When a store does something so incredibly badass,...
Destin M.
Before accidentally finding this place, the idea of an organic mattress was something that had never crossed my mind. I went in out of curiosity and left with TWO mattresses!! Yes, some of their mattresses are above the average price of a mattress you could get at a more standard mattress store. BUT, there are 100% options available for any budget that are just as comfortable as anything you could get anywhere else.I worked with an employee/owner named Steven. Steven was very respectful of our space, allowing us to browse around at our own pace and get a feel for things. Once we approached him with our questions, he was incredibly informative, patient, and dedicated to getting us what WE NEEDED, not selling us the most expensive thing available.I cannot recommend this place enough. Eco options go SO much further beyond reusable bags and cups and straws. PLEASE shop here! Support a local business while getting home essentials that are eco-friendly.THANK YOU AUSTIN NATURAL MATTRESS!!!!
Carli S.
Steve is great! Suberb costumer service & excellent mattress. Go Local- Go Texas!
Brittany T.
I'm super excited to have a mattress from this store! The store itself is great. I loved seeing the cut-away of a mattress and learning about how the mattresses are constructed. The salesman was super helpful and patient, they got the mattress to us as soon as it came in. He's not real chatty as far as salesmen go and definitely doesn't try to up-sell, which I think a lot of people appreciate. He's well informed about the products they carry. I would recommend an organic mattress to everyone! I'm really glad Austin has this store!
Stephen O.
I spent a lot of time with Dalton and he gave me a lot of information which lead me to making a purchase. I enjoyed my time and learned s lot. I'm sure I made the best choice for my needs.
Carolyn Roosen R.
Excellent service and the best selection of green mattresses in town!
Summer S.
Amazing customer service. I called early and they missed my call but called me right back. Store is tidy and clean. Doltan helped me out and gives out great deals!!!
James G.
Love this place!
Dane T.
My wife and I had a very good experience here. Very knowledgeable and helpful! We went to look at a couple of options and ended up buying everything we needed and couldn’t be happier. I’ve been sleeping like a baby since it was all delivered a couple of days ago. I HIGHLY recommend this store!
Terry L.
Amazing customer service here. I had to cancel an order I made a couple of days ago for a special bed for my daughter with special needs. Steve was so warm-hearted and understanding. He assured me it was no problem and told me if I ever needed anything to give him a call. When I am ready for a bed or mattress, I will definitely be calling on Steve. He is a genuinely nice man with a caring heart!
Ashley D.
This place has the best customer service hands down! Took me awhile to find just the right combination for my mattress/mattress pad purchase but Charles at the Burnet store was super accommodating! Can't say enough good things about them and the products they carry!
Michelle M.
You sell the best mattresses!!! Love my Latex mattress I purchased from your Bee Cave location. James Grantham assisted me with my purchase. Based on my needs he knew which one would work. He spent a lot of time fine tuning the firmness that was best suited for my body. He always has a sunny disposition and you can tell he has a passion for what he does. Thank you James Grantham!!! If you want an organic, chemical free mattress with great customer service go to Austin Natural Mattress and ask for James Grantham!!! 🙂